Billing & Payments

Aitok operates on principles of absolute transparency and fair billing, ensuring you only pay for what you actually use.

Core Billing Principles

  • Pay-as-You-Go: Compute usage is billed strictly against real token consumption. There are zero hidden channel surcharges or monthly baseline fees.
  • No Expiration Dates: Your deposited balance does not expire; it remains safely in your account ready for use at any time.
  • No Unwanted Auto-Renewals: You don't need to link an overseas credit card with automatic recurring charges. You maintain total sovereignty over when and how much you add.

How to Top Up Your Balance

  1. Log in to your Aitok Console and click Recharge / Top Up (/hub/recharge) in the sidebar.
  2. Select your desired top-up amount tier (custom amounts or discounted bundles).
  3. Choose your payment method (such as WeChat Pay or Alipay).
  4. Scan the displayed QR code with your mobile app to finish the checkout.
  5. Once payment completes, your account balance updates in seconds.

Redeeming Codes & Gift Vouchers

If you obtained a promotional voucher or partnership gift code:

  1. Open the recharge page (/hub/recharge) and switch to the Redeem Code tab.
  2. Enter your code into the text input.
  3. Click Redeem Now.
  4. The corresponding balance or compute credits will be credited to your account immediately.

Order History & Financial Records

  • In the sidebar, navigate to Purchase History (/hub/purchase).
  • Review comprehensive logs of every transaction, including order IDs, amounts, payment channels, timestamps, and order statuses for easy financial reconciliation.

Invoices & Receipts

Aitok supports generating compliant invoices for completed recharge orders:

  1. Under your recharge history, select the orders you wish to invoice (batch invoicing supported).
  2. Click Request Invoice (or visit /hub/recharge/receipt).
  3. Fill out your invoicing details:
    • Tax Entity Type: Enterprise or Individual;
    • Legal Header / Name and Tax ID / Business Registration Number;
    • Recipient Email Address.
  4. Upon verification, the electronic PDF invoice will be delivered directly to your email inbox.