Privacy Policy

Last updated: July 31, 2026

1. Introduction

This Privacy Policy applies to all services provided by Aitok ("Platform", "we", "us"), including the website, software clients, and enterprise services.

The Platform complies with applicable data protection laws and adheres to the principles of lawfulness, fairness, necessity, and transparency in collecting and processing personal information.

2. Information We Collect

Following the principle of data minimization, we collect:

  • Account Information: username, phone number, email, login credentials;
  • Usage Data: browsing history, software logs, device information, network access data;
  • Transaction Data: payment records, order history, invoice information;
  • User-Submitted Data: information provided through support requests and inquiries.

3. How We Use Information

We use collected information to: provide and improve services; ensure account security and fraud prevention; fulfill orders and provide support; comply with legal obligations.

4. Data Storage & Security

Personal information is retained only for the duration of the service relationship and as required by law. We employ encryption, access controls, and audit mechanisms to protect user data.

5. Information Sharing

We do not share personal information with third parties without consent, except: when required by law; with service providers under strict confidentiality agreements; in the context of a business transfer.

6. Your Rights

Users have the right to: access their personal data; correct inaccurate information; request deletion in certain circumstances; request account deletion; withdraw consent for data processing.

7. Children's Privacy

We do not knowingly collect information from children under 14. Parents may contact us to review or delete any such information.

8. Policy Updates

This policy may be updated periodically. Continued use of services after updates constitutes acceptance.

9. Contact

For privacy inquiries: contact@cyan-tech.com